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What Our Customers Say
Rated 4.65 out of 5 stars. Based on 83 Reviews
Just wanted to thank you all for another great service on my system. Paul did another precise and caring job but also got me back on the road as quickly as possible, Oban changed my battery in a very awkward place but I realise it is the only place it could go, I need a van with side loading doors on both side! The new high pressure fitting on the hose reel is a real quality part. Lastly it has never filled up so quickly! must be those new type membranes.
I just wanted to say thank you to you and the team for all your help with my system. I’m really chuffed with it and will be recommending you to everyone! Today went smoothly. Paul and Gav are absolute top blokes. They worked tirelessly from the moment they arrived in some really bad conditions. Cannot thank you enough.
If any one doubts buying a gutter vac system from you guys , please get them to call me, I have used now 3 different types of vacs now. Your hose does not get kinked up and the vac will suck up anything and not get blocked. I have used the other cheaper systems in the past and stuff all ways get stuck in the hose or in the inlet of the vac. The suction rate on this vac is one of the best out there.
I wanted to say how great Paul and Gary were yesterday - it wasn’t easy for them fitting a large tank to my vehicle on my driveway but they did so with great professionalism and were extremely helpful in explaining everything to me. I am also Extremely satisfied with prompt advice and guidance from Oliver - who took his time in explaining everything I needed to understand. They are a credit to your firm!
Very pleased with it. It's smooth and reasonably quiet. It drops another metre out when you've finished unreeling for a job, so the hose lays on the ground. Well made unit. You can choose from coloured or stainless steel chassis. I think the main difference from other manufacturers is that the motor is not chain driven. It drives the drum round from a unit built into the centre. Very neat and tidy. No chain to worry about. It comes with a quite solid control box and wired extension with control buttons. Plus the option of remote control.
Hi Oliver, I hope you had an enjoyable holiday. I wanted to take the time to send you an quick email to say thank you. As you were aware due to the recent accident with my van, my business and myself were under a great deal of pressure and stress. Your help, along with the excellent customer service, and prompt response when needed from you and your team has been greatly appreciated. Luke and Paul who did the fitting yesterday were superb, very helpful and excellent representatives of your company. I particularly like the personal call from them the day before to introduce themselves which goes a long way to building a rapport even before we met. It was a pleasure to meet them. So once again thank you very much, and I look forward to doing business with you in the future. Regards
I approached Grippatank to kit out a Citroen Dispatch XS for a new business focused on Solar Panel cleaning in Switzerland. Approaching Grippatank after researching the various suppliers of the Water Fed Pole van mount system it was clear from the start that customer service is their priority. Olly and Peter answered all my questions with gusto. The solution offered by Grippatank was a 500Litre tank, powered reels, racking and three Gardiner poles, two of them SLX, 18 and 30 and the Ultimate 47. Arriving at their HQ just outside Cambridge we were greeted by their technicians and no time was wasted going over the small details. Limousine service was provided, and the completed van was delivered to my hotel 3 days later. After briefing by Olly and handover we were on our way back to Switzerland. One of the poles - ultimate 47 - was delayed, this was shipped later direct to our door, no issues and communicated by Peter and the Grippa-team. The racking installed accepted the Ultimate 47 pole inch perfect, as was mounted at an easy access angle due to the narrow depth of the XS van - very happy with that. So, the next step will be to upgrade to a hot water system and look at future builds as the business grows. There is no doubt that investing in Grippatank and Gardiner has been a good decision.
Many thanks to you and Paul today for the service work carried out to my system, after running a car bodyshop for 24 years attention to detail is very important to me, Paul is so professional with the way he goes about his work, he really has the "attention to detail" way with him, it is a real pleasure having the service work done, if it can be done I would really like Paul to look after my system in the future, I have no problem in coming up to your workshop if needed and will always book in around Paul's diary.
So given how little reviews and information for electric reels there is out there I thought I would share my experience and hopefully help and potential buyers make their minds up. I decided last year that it was time to get an electric reel, manual winding was becoming a pain in the **** so I had a look around and came up with 4 contenders, the Power up HD, the Pure Freedom reel, the GrippaTank reel and the Cox reel. After much searching I found quite a lot of information on the power up reel, and that's about it. The power up reel is cheap and easy to fit so its undoubtedly popular so it was quickly put to the top of my list, but without any comparison I don't want to go in blindly without looking at others so I waited until the cleaning show in Stoneleigh and went to have a look at all 4, well i say all 4, no showing on the cox reel at all but the other 3 were all on display and being demo-ed. I saw Oliver at GrippaTank first as he was hard to miss with the biggest stand right at the entrance, he ran me through the system, showed me the options, I already have a Grippa Tank system in my van and Oliver explained how it could be mounted on the tank with one of their frames that screw into mounting points on the tank, the reel had options for powder coated, and stainless steel and a remote so you can reel in as you walk back to the van, soft start, safety cut out, all very impressive. The whole system is completely upgradable too so if you go for manual reel you can upgrade to electric later, there's extendable hose guides, they were also offering a decent discount too. I talked to the guy demo-ing the power up reel, he used the reel himself was very complimentary about the reel and had a huge pile of them ready to be taken away on the day with a 20% discount. The lack of stainless steel put me off as did the chain drive compared to the chain less drive on the GrippaTank reel. The guys at Pure freedom showed me their reel, its very impressive, sturdy, and uses a variable speed controller to reel in the hose, safety cut outs and can be had in stainless steel, it did strike me as a fancier version of the power up though, its chain driven again, but has soft start, extendable roller guides and safety cut out if it gets snagged. The guys there were very knowledgeable but were clearly engineers and not salesmen, given that everyone was offering decent discount I asked about what they were offering and was offered a £15 (!) discount, given that most others were in the 20% area its was unfortunately taken off my list, it worked out more than the GrippaTank reel so it was a no brainer. I went for a coffee and changed my mind 3 or 4 times but in the end it was GrippaTank that I went with, so I ordered; Electric reel in stainless steel with roller guides Remote control Frame to fit my tank Rear floor mounted roller guide I had it all delivered and I went with a Pure freedom swivel mount to mount the reel to my frame which i was at the show, this allows me, with the configuration of the tank in my van, have to the reel mounted right by the N/S rear door so I can have the hose either out that door or out the rear doors. In practise having the hose out the side door is sooooo much better than the rear mount I used to have, I can park right outside and have the hose straight out in front of me. Once it was all fitted it looks like this IMG_0533.thumb.jpeg.2394a807c8c590170a050012f08e5de2.jpeg Rear door configuration looks like this IMG_0474.thumb.jpeg.898ddb3db04c16257f46b29ba3b22cc2.jpeg To say I'm pleased with the end result is an understatement, its fantastic, makes life so much easier and build quality is great, the stainless steel reel is built like a tank. The remote is good too, I can reel as I walk (as long as its in line of sight of the receiver) on bigger jobs, for smaller jobs its not worth using really but the bigger jobs is where its most useful. GrippaTank were great with their support in getting it all ordered to my spec and fitted so a big thank you to Oliver at GrippaTank for all his help. So in summary I can't recommend this reel highly enough, it comes at a price premium but theres a lot of technology and engineering behind it and I'm happy to pay more for a product that will likely last a lifetime. I hope this is helpful for any potential reel buyers as I have tried to outlay all the pros and cons of the reels on the market, the reviews is also only my opinions, others will of course differ but my experience has been positive. If anyone wants any other information or photos I will do my best to help.
"I can not recommend this company enough. Grippatank fitted for me hot water window cleaning system, and I cannot fault them. From Start to finish the process was flawless. I was kept up to date all along the way, there after sales support has been perfect with any questions I’ve had. If your looking for a reliable, honest and trustworthy company with 5 star service, grippatank are the company for you. I will always be using them for all my future purchases."
I recently purchased a 500L rodi system from Grippatank. The whole customer journey was really smooth. I needed a system that I could fill up and then use with confidence, with Grippatank that's what I've received. I go to work knowing I have a reliable, well built and safe system behind me. The after sales support has been brilliant also, I had a self made problem that was patiently troubleshooted over the phone and I was made to feel as though I wasn't being a problem to them. Thank you for your expertise.
I recently purchased a 400l delivery system. Upon arrival for installation they upgraded the tank to a 500l system without any additional cost. Once installation was complete I was given clear and concise instructions on how it all worked. The new system has totally changed the way in which I work in relation to efficiency and time. Any subsequent contact with Grippatank has been met with a remarkably quick and informative response. I did a lot of research prior to purchasing this system and my decision to give my business to Grippatank was definitely the right one. I now have the peace of mind that I can contact the company in future knowing that they will do their utmost best to assist me. Thank you Grippatank from Clearly Better Cleaning.
I purchased a 500 liter van mounted system from Oliver at Grippatank, it was being sent to Florida. The company that Oliver was using to ship my unit messed up with the shipping . Oliver immediately had it sent via plane at his cost , not many companies would offer such a service . Nearly one year and the support has been phenomenal
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