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What Our Customers Say
Rated 4.6 out of 5 stars. Based on 74 Reviews
Very pleased with it. It's smooth and reasonably quiet. It drops another metre out when you've finished unreeling for a job, so the hose lays on the ground. Well made unit. You can choose from coloured or stainless steel chassis. I think the main difference from other manufacturers is that the motor is not chain driven. It drives the drum round from a unit built into the centre. Very neat and tidy. No chain to worry about. It comes with a quite solid control box and wired extension with control buttons. Plus the option of remote control.
Hi Oliver, I hope you had an enjoyable holiday. I wanted to take the time to send you an quick email to say thank you. As you were aware due to the recent accident with my van, my business and myself were under a great deal of pressure and stress. Your help, along with the excellent customer service, and prompt response when needed from you and your team has been greatly appreciated. Luke and Paul who did the fitting yesterday were superb, very helpful and excellent representatives of your company. I particularly like the personal call from them the day before to introduce themselves which goes a long way to building a rapport even before we met. It was a pleasure to meet them. So once again thank you very much, and I look forward to doing business with you in the future. Regards
I approached Grippatank to kit out a Citroen Dispatch XS for a new business focused on Solar Panel cleaning in Switzerland. Approaching Grippatank after researching the various suppliers of the Water Fed Pole van mount system it was clear from the start that customer service is their priority. Olly and Peter answered all my questions with gusto. The solution offered by Grippatank was a 500Litre tank, powered reels, racking and three Gardiner poles, two of them SLX, 18 and 30 and the Ultimate 47. Arriving at their HQ just outside Cambridge we were greeted by their technicians and no time was wasted going over the small details. Limousine service was provided, and the completed van was delivered to my hotel 3 days later. After briefing by Olly and handover we were on our way back to Switzerland. One of the poles - ultimate 47 - was delayed, this was shipped later direct to our door, no issues and communicated by Peter and the Grippa-team. The racking installed accepted the Ultimate 47 pole inch perfect, as was mounted at an easy access angle due to the narrow depth of the XS van - very happy with that. So, the next step will be to upgrade to a hot water system and look at future builds as the business grows. There is no doubt that investing in Grippatank and Gardiner has been a good decision.
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