Frequently Asked Questions
About us
Designing Quality Without Compromise - We use high end, industry grade, components in all of our products. Our cleaning systems are hand built in the UK. We aren't the cheapest on the market - with good reason - we don't cut corners and value quality above all else.
We Come to You - No other company in the industry offer driveway callout. For any issue within one year of installation, that can't be resolved over the phone, we will visit you at your chosen address to resolve.
Family Run Business - Our values and style of service come from being a smaller, family run business - we will support you every step of the way with a smile!
Innovation - We believe in making consistent improvements to our existing products and services over time. We also value making bolder changes to our offering to keep it exciting to our customers and to secure the long-term viability of our company.
We are actively working on improving our website for your ease of use. In the meantime, all the products we showcase are still available for sale. If you’re unable to find a specific item you need, don’t hesitate to get in touch with us, and we can arrange an order for you.
You can call us via 01223 790049, email us via cst@grippatank.co.uk, or fill out our contact form by clicking here.
We have a wide range of products that span across the window cleaning market. We use top of the range materials for everything we craft.
Window Cleaning Systems - Our GrippaMax crash-tested systems are some of the best on the market. Designed for safety and full optimisation of your van. To find out more please click here.
Hose Reels - With our brand GrippaReel, we produce a wide range of manual, electric, and high pressure reels that are designed to fit alongside our GrippaMax systems. To find out more please click here.
Vehicle Racking - With out brand GrippaRack, we aim to optimise your space without compromising functionality. We produce shelving, storage boxes, door card boxes, and more. To find out more please click here.
Vehicle Lining - GrippaLining is our premium vehicle lining solution designed to protect and extend the life of commercial and utility vehicles. Engineered for durability, GrippaLining provides a tough, impact-resistant coating that shields truck beds, trailers, vans, and work vehicles from scratches, corrosion, chemical exposure, and everyday wear and tear.
Static Cleaning Systems - Our Static Systems combine the power of our GrippaRinse forecourt systems with the flexibility of GrippaPro static systems for homes and smaller premises. Designed for reliability and ease of use, these fixed installations deliver consistent water supply and pressure for professional window cleaning operations. To learn more about GrippaRinse click here. To learn more about GrippaPro click here.
Pressure Washing Systems - GrippaJet is our pressure washing system range, designed and manufactured to provide powerful, reliable cleaning solutions for commercial and industrial use. We build and supply high-performance systems for vehicles, plant machinery, forecourts, and heavy-duty environments. To learn more click here.
GrippaCare is our dedicated aftercare and maintenance plan designed to keep your GrippaTank system running at its best. It includes annual servicing, priority technical support, and regular system health checks to ensure everything continues to perform efficiently. With GrippaCare, your servicing is booked in advance — meaning no waiting for availability — and our team is always on hand to help with any issues that may arise throughout the year.
If you're interested, or would like to find out more, please Click Here.
Starting a window cleaning business is easier with the right setup. At GrippaTank, we provide everything you need to get started — from fully fitted van systems and pure water filtration equipment to hose reels, poles, and accessories. Whether you want a complete ready-to-go van package or individual components to build your own system, we can help you choose the right setup for your business.
Our team can guide you through the process, arrange installation at our fitting centre, and even set you up with GrippaCare, our ongoing servicing plan to keep your system performing perfectly year after year.
Please click here to submit a form and get a quote for our leading window cleaning systems.
We offer professional installation at our warehouses. Installation ensures your system is securely and safely mounted for optimal performance.
Some experienced users choose to self-install, especially for smaller systems. However, we recommend professional installation for safety, compliance, and warranty purposes.
Delivery, Bookings & Payments
We sell a wide range of products, with varying degrees of speciality. Some products are held on our shelves and ready to ship asap, others have a manufacturing or production lead time. We aim to ship the majority of our orders within 3-5 working days, unless stated otherwise on the product description. If you require an item ahead of this time frame, call us on 01223 790049 to check availability.
If there is to be a delay in shipping your order our customer service team will be in touch as soon as possible.
Standard stock items can be cancelled before dispatch and will be fully refunded. Made-to-order or bespoke systems cannot be cancelled once production has started. Please call us on 01223 790049 as soon as possible if you need to make changes.
Our bookings team meet once a week to process and plan our upcoming jobs. Please allow 5 working days from confirmation of go-ahead to receive date options.
Our engineers are generally booked a month or two in advance for major installations and servicing. This is lead by component availability, product and manufacturing lead times and availability of vehicles.
If you are without a vehicle, or unable to work, please give us a call and we will try our best to assist with an emergency booking.
Yes, we can arrange international shipping for many of our products. Contact us directly for a quote and delivery options specific to your location. However, please keep in mind that international shipping may incur extra costs to yourself.
This depends on the type of order being placed.
> For parts or goods to be shipped directly, all payments must be received before goods will be dispatched.
> For servicing, or repair work out of warranty, a minimum 25% deposit must be paid to secure a booking date. The balance is then paid on completion of works.
> For new installations, reinstalls and major works a minimum 25% must be paid to secure a booking date, unless paying by finance.* The balance is then paid on completion of works.
*Customers paying via finance will agree deposit amount before documents are signed and finance finalised.
Getting finance via our broker is quick and easy, with an offer of funds often secured within 24hrs.
All you need to do is decide on the equipment you want to buy and call Oxford Funding (or we can arrange for them to call you) to get the ball roiling.
They are an independent broker, so shop around for the best deals. Once they’ve found finance you are happy with, they’ll request your documents – often business bank accounts and ID – and do a credit check.
Once that’s passed, a formal set of lease documents will be sent to you to sign and when returned, funds will be released.
They will keep you (and us) updated during the short process. They are known within the industry for their hassle free and friendly service, so it should be a quick and easy process from start to finish.
Working With Us
Our ambassadors are existing GrippaTank customers with a passion for the product that spreads far and wide. On the tools day after day, they know our products inside out and are able to offer insight into our brand from a customer's point of view.
Here at GrippaTank we highly value our international customers and have made made our full range of products available globally.
And we don't stop there - if you know that one of our products would be perfect for your market, but certain logistical adaptations need to be made for your locality, then let us know. We will work with you to design and manufacture a range that works effectively in your environment.
Here are just some of the ways can we help:
- Bespoke design and fabrication available.
- Personalized consultation service.
- Bulk discount on large orders.
- Full account management.
To become an international distributor or to arrange a consultancy for bespoke items, simply contact a member of our team at enquiries@grippatank.co.uk
Whether you are part of a government department or a local authority, we will help you to fulfill your contracts and improve your services.
Any item from our substantial range can be adapted to suit the needs of your authority. If a bespoke item is required, our design team can work with you to create the perfect solution.
Here's just some of the ways we can help:
- Personalized consultation service
- Bespoke design, fabrication and installation available
- Bulk discount for large orders
- 30 day credit account
- Full account management
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