Your Account

Menu

X Close Cart

Grand Total (inc VAT): £0.00

Checkout

100% Satisfaction Guaranteed
We care about our reputation

Free Delivery
On all UK mainland orders over £75 +VAT

Shipping from £6.98 + vat
with a 1-hour delivery time slot

FAQs

  • SHOPPING ASSISTANCE

    • Shipping related questions

      How do I get something delivered?

      Once you have found something on grippadirect.co.uk that you want to purchase, simply add it to your shopping basket and go through the checkout process.

      Where can I get it delivered to?

      All goods can be delivered either to your home address, to an alternative address or to your work address. We will deliver to addresses throughout the globe. However, for deliveries to non-mainland UK and international addresses, there may be an additional delivery charge and longer delivery lead-time. 

      How much does delivery cost?

      We offer FREE Next Day Delivery on all retail orders over £50.00 (this applies to items in stock only).

      We also offer a Premium Delivery Service, where you can choose from Next Day, named Day or Saturday service, please call 0800 098 8407 for a bespoke quote.

      The delivery charge for each item is listed on the product detail page underneath the ‘Add to Basket’ button.

      When you add products to your shopping basket the appropriate charge will be added automatically. All delivery charges will be shown clearly throughout the checkout process.

      We make every effort to keep our delivery charges as low as possible. The delivery charge depends on the size and weight of the product ordered and the delivery service option you choose.

      When will it be delivered?

      Standard delivery of stocked items is normally within 5 working days. Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or national Bank Holidays). In case of Bank Holidays please allow an extra 2 working days.

      Some items are delivered directly to you from the manufacturer and may incur a longer delivery lead-time. 

      For Premium Next Day Delivery, orders must be placed by 12 midday.

      For Saturday Delivery, orders must be placed by 12 midday Friday.

      Deliveries to non-Mainland UK or international locations may take longer.

      Please note that if your order is made up of a combination of items, deliveries may, on occasion be made separately.

      Risk in the goods will pass to you on delivery. We reserve the right to alter or amend delivery times in exceptional circumstances.

      We do everything we can to meet the delivery time specified in this section, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay. In the event that we fail to meet a specified delivery date you will have the option of either cancelling your order and receiving a full refund, or continuing with the order and accepting a refund of any additional delivery charge we have made.

      Restrictions on ordering and delivery

      All payments must be cleared funds before delivery of goods.

      All goods are subject to availability.

      Delivery times quoted above can vary depending on stock availability and delivery location.

    • Placing an Order

      Purchasing Online

      1. Find the product you want.
      2. Click 'Add to basket' button. When in your basket you will be notified to any essential products that are necessary to make your item work when you get it home.
      3. Once you have added all your items to your basket, click the 'Checkout' button.

       

      Registered Customers

      If you are already registered:

      1. Go to 'log-in' at the top of the site.
      2. Enter your user name and password and click 'log-in'.
      3. Check your contact and delivery details are correct. You can choose to deliver to an alternative address.
      4. Enter your payment details.
      5. Enter a promotional code, if you have one.
      6. Click on 'Confirm Order'.

       

      New Customers

      If you are a new customer or choose not to register:

      1. Enter your contact details.
      2. Enter you delivery address.
      3. Choose your preferred delivery address.
      4. Choose you payment details.
      5. Enter a promotional code if you have one.
      6. Click on 'Confirm Order'.
    • What kind of battery products do you supply?

      We supply high grade brand name batteries to many different industries.

      Please call 0800 098 8407 to discuss your requirements

    • What size generator do I need?

      You need to be sure that the generator you choose can cope with not only the power of your applicance but also the natural power surge that occurs when starting up the applicance and when under strain.

      The general rule is the applicance power should be at least 1/3 of the power of the generator.

      For Example - Our GrippaVAC gutter vacuum is 2400w, so It is recommended you use a 6kva generator (1/3 of 6kva = 2 or 2000w)

    • What warranty is included with the batteries?

      The numax brand of batteries come with a 3 year warranty.

    • Do you ship to Northern Ireland?

      Yes we do, although surcharges apply due to the additional postage charges to ship to Northern Ireland. Some products are sold through our distributor, SureClean Systems and can be purchased from their stock.

Sign up now

to receive the latest industry news and offers
on our products and services

  • Facebook
  • Twitter
  • Linkedin
  • Youtube

Contact Us

0800 098 8407

Units 14-15
The Tin Lid Industrial Estate
Brampton Road, Buckden
Saint Neots, PE19 5YZ

PLEASE NOTE WE DO NOT HAVE A TRADE COUNTER AT THIS LOCATION - VISITING IS STRICTLY BY APPOINTMENT ONLY.

Payment Options

Payment Options

© 2024 GrippaTank Ltd. All Rights Reserved | Company No 07950256